Privacy Policy

Last updated: March 6, 2026

1. Introduction

Majestor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Full name and username
  • University email address
  • University and faculty information
  • Profile picture (optional)
  • Phone number (for carpooling features)

2.2 Usage Data

We automatically collect certain information when you use the Service:

  • Device information (type, operating system, unique identifiers)
  • Log data (access times, pages viewed, app features used)
  • Location data (with your permission, for carpooling features)
  • IP address

2.3 User-Generated Content

We collect and store content you upload or create, including documents, images, ride requests, and any other materials you share through the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Create and manage your account
  • Enable document sharing and carpooling features
  • Verify your university affiliation
  • Send you important updates about the Service
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

4.1 With Other Users

Your profile information (name, university, faculty) and uploaded documents are visible to other users. For carpooling, your contact information may be shared with matched drivers or passengers.

4.2 With Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.

4.3 For Legal Reasons

We may disclose your information if required by law, in response to legal process, or to protect the rights, property, or safety of Majestor, our users, or the public.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing using BCrypt
  • JWT-based authentication
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may retain certain information after account deletion for legitimate business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data

To exercise these rights, please contact us at the email address provided below.

8. Location Data

For carpooling features, we may request access to your device's location. This is optional and only used to help match you with nearby rides. You can enable or disable location services through your device settings at any time.

9. Third-Party Services

Our Service may integrate with third-party services:

  • Google Maps: For location and mapping features
  • Cloud Storage: For hosting user-uploaded files
  • Analytics: For understanding usage patterns

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@majestor.app

General Inquiries: contact@majestor.app

Privacy Summary

  • ✓ We collect only what's necessary to provide the Service
  • ✓ Your data is encrypted and securely stored
  • ✓ We never sell your personal information
  • ✓ You can request access, correction, or deletion of your data
  • ✓ Location access is optional and can be disabled anytime